Articles by Sy Islam, Ph.D.

Should We Just Stop Using Smile Sheets?

I just had a discussion with the great Rob Briner about student evaluations and teacher effectiveness, sparked by this tweet: Smile sheets, or affective/reaction measures of training and teaching effectiveness, are a staple of training evaluation. Often, trainee feedback is…


Who Needs a Needs Analysis Anyway?

When I teach my students about training, I stress the importance of needs analysis–the method by which trainers address skill gaps at the individual, group, and organizational level. Most training professionals would love to do more needs analysis, but they…


What Jobs Do We Care About Anyway?

Geoffrey Owens was once a supporting actor on The Cosby Show. Now he’s a cashier at Trader Joe’s. Is this an enormous fall from grace or just part of a natural career arc? Either way, I’m shocked at how some…