Is there any relationship between employee satisfaction and customer satisfaction?
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What does driving have in common with #listening? Most of us believe we're better at it than we really are. Learn more by taking my new class, "Be a World-Class Listener," an evidence-based audio course on Listenable. bit.ly/2FL471O
Mini-Course: Intro to I-O Psych is a free 30-minute course that many instructors include in Intro Psych courses for extra credit. More than 900 students have completed the course so far!
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